Testimonials

Over the last 20 years, Jeff Stemke has become a world class knowledge management specialist – a pioneer at Chevron who has made a lasting and significant impact on our company.

Louie Ehrlich
Chevron CIO

Jeff Stemke is one of those rare practitioners who have been intimately involved in the KM journey from the start. He has learned through practice and experience how to develop and execute KM business strategies and tactics in one of the most challenging industries in the global marketplace.

What stands out for me about Jeff is his passion for learning within the context of ‘big business’, and his ability to listen and engage in meaningful conversations that prompt and provoke people to think about new possibilities.

Kent Greenes
President, Greenes Consulting

What Keeps Your CEO Awake?

Business growth, talent development, cost optimization and innovation are ranked as the top priorities of today’s CEOs. Strategies that leading-edge companies are implementing to accomplish these goals are described below.

Business growth requires new ideas, new products and new markets, all of which depend on people with the right skills, experience and relationships.

Talent development provides your workforce the capabilities necessary to achieve these business goals. Strategies include: leadership and employee development, succession planning and strategic workforce planning. Employee skills and experience at all levels need to be aligned with growth, innovation and productivity goals.

Cost Optimization often takes the form of continual improvements in processes and productivity. This is critical in dealing with rapid change and increased competition. It also supports sustainable long-term growth. Strategies include: redesigning business processes, improving employee productivity, investing in new technologies and automation.

Innovation focuses on culture, talent, technology and external partnerships. Strategies include: fostering entrepreneurship and appropriate risk taking and engaging and motivating key talent.

Do you know how well the knowledge, skills, capabilities, experience and motivation of your workforce align with your company's long-term business strategies? We can help you discover the answer then identify and close the highest priority gaps.

 

Sustainable Change in Workforce Performance

Knowledge transfer is more than a one-time reaction to the impending Boomer retirements. The need is universal and never ending. Our approach provides managers with proven ways to achieve sustainable value by accelerating competency, raising performance, and maintaining business continuity.

We work with you to provide the right mix of practical, proven processes, tools and skills to integrate knowledge transfer into your existing operations. The business benefits will align with your company’s specific business strategy and metrics. Reinforcing the resulting knowledge-sharing behaviors will help your company thrive against your competition in the years ahead

We will help you set the stage for success. A strong, consistent leadership vision is also necessary to build a culture that can balance the short-term focus on cost and productivity with the longer-term rewards and risk-taking necessary for innovation. .

 

Contact

To learn how you can unlock the value of knowledge, contact:

Jeff@StemkeConsulting.com

+1 925-838-8650

Unlocking the Value of Knowledge

Our people are our most important asset.” How many times have you heard or even said that? Your employees and partners are the source of growth, contributing new ideas; innovative products, processes or services; improving quality and productivity; cutting costs and building strong internal and external relationships.

Talent development aims to give your workforce the right knowledge at the right time and with the right context to accomplish your goals. This encompasses not only knowing the theories and principles of a discipline, but also learning how things get done in your operations, how to handle complex analytical tasks, how to apply critical thinking to decisions and how to understand “who knows what” when help is needed.

Your experienced employees already have this knowledge. The challenge is how to transfer it from those that know to those that need to know.

Effective knowledge transfer can make a significant and measurable impact. For example, it can shorten a new hire’s time to positive cash flow (after recovering salary and training costs) by accelerating early career learning. This enables employees and teams to deliver high quality results more quickly, which is exactly what your Millennial employees are asking for.

Effective knowledge transfer can increase the productivity and performance of your staff to levels approaching that of your best practitioners and reduce business risks or disruptions by identifying and transferring critical expertise before key people “walk out the door”.

Effective knowledge transfer will deliver business benefits measured by growth (increased revenue, reduced costs or expanding markets), innovative new products and services, higher quality and increased customer satisfaction.

> Check out these examples to learn more

 

Getting Started

We've designed a practical knowledge transfer approach that can be integrated into the existing operations of any company. We will deliver a fit-for-purpose set of knowledge transfer processes, and help your IT staff configure collaboration tools to support effective knowledge capture and reuse.

Successful deployment is led by your team of business managers, HR, KM and IT practitioners. This team has the necessary expertise, influence and accountability. We work with your staff to transfer the know-how they need to carry out their responsibilities.

We kick-start the project by working with your team and business managers to identify critical expertise needed to meet business goals. We will teach you how to select and execute the most transfer appropriate methods. And we’ll be there if you need guidance along the way.

> Learn more about Knowledge Transfer

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